Quest Southbank

Had a lovely 2 week stay main reason for visit from the UK was for attendance to Albert Park for the Formula One, great location for being able to walk to the track if you are prepared to do that like me, or also a good location if you wish to take advantage of the free trams for race weekend like my parents. Great location for heading into the city too. Room was well equipped. Cleaning was of a good standard. Only thing lacking was any cleaning on the balcony throughout the whole stay. Oven/grill a little confusing might be good to have a hand book for overseas guests. Washing machine was a god send and easy to use. Bath and shower worked well, some towels were extra fluffy and a delight to use. Best receptionist I have come across is Dominic (I worked overseas for 11 years as a tour rep and have met many receptionist through repping in the hotels) Dominic was not intrusive, but we knew he was available if we needed anything, he assisted with seeking medical advice and making a Dr appointment, he arranged our taxi to the airport, Dominic’s service was faultless, polite, professional, yet caring and kind at all times. Thank you Dominic. I do however wish Melbourne hotels/ accommodations would stop charging so high when events are on I get this now considered normal but the hike during F1 weekend is becoming excessive.

Location us 10/10, cleanliness 10/10, staff and size of apartment 10/10. There was a great coffee shop directly underneath. There's an IGA 2 min walk away and has everything you need to use in your self containedapartment. It's a five minute walk to NGV, Southbank and eateries etc. Botanical gardens are close by too. Trams are walking distance away. Lifts are reliable. Very quiet location for sleeping and escaping the businesses of the city, a really positive experience overall.

The staff were extremely welcoming and kind. We were upgraded to a twin room upon arrival, which was a fantastic surprise. The rooms were spacious and clean. Beds were comfortable, and sheets were crisp and clean.

Staff at front desk were so accommodating nothing was any trouble. The location was perfect for proximity to our meetings.

Rooms were so spacious and the beds were super comfy. The showers had great water pressure. We were a 5 min walk to Southbank so the location was very central. The staff were super helpful, friendly and accommodating. Loved the morning view of hot air balloons floating past. Looking forward to staying here again.